Testimonials

“This was a very emotional experience for our family as Dad was refusing to leave his home. Eloise helped diffuse the emotions.  She let us take our time and go at our own pace.  We had never done this before and Eloise walked us through every step of the way.”
—Cynthia L., Santa Rosa
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“Eloise was quickly available and recognized the urgency of our situation.  Her willingness to take us to various facilities was such a help.  I could ‘feel’ her listening to me intently as I spoke with the caregivers about my mother and describing the type of care I was looking for.  Eloise is kind, present, caring and a wealth of information to boot!!” 
—Cheryl H., Sebastopol
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“On a scale from one to ten, I say your service is a 10++.  It was so helpful to have an experienced counselor like you advising and checking in on my Mom regularly throughout this process – helping us work through all the issues that are so complicated.  You were so present, patient and helpful every step of the way.  This is one of the most difficult things a family has to do and you really made it less difficult.”
—Kari H., Oakland
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 “Thank you for guiding Dad and me through the process of finding him a home.  It is beyond me how we would have done it without you.” 
—Margaret H., Santa Rosa
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“Your information has been quite helpful. We very much appreciate your guidance with the VA benefit and your taking the time to visit with our Mother. You are a delightful person and you make people feel very comfortable in a difficult situation.”
—Susan N., San Rafael
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“Your service has been a lifesaver.  Because of Eloise’s experience, she saved us countless hours of searching.  My family and I appreciate the follow up calls, and I have (and will continue to) recommend your services.  Thanks again!  P.S. Just want to add that I have always had the impression that this is not just a business for you, but it is a mission to help others.  I cannot overstate how much help and comfort Eloise has given to myself and my family.”
—Dave R., Cloverdale
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“When we were lost, you kept us on track.  Thank you for always being there above and beyond your duties.”
- Rita A., Santa Rosa
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“You were always available, listened and explained everything.  You were very patient and organized; always followed up . . . just a wealth of information, caring and understanding.”
- Martha M., Sonoma
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 “We moved Mom…and as soon as her ‘stuff’ started getting put into place, she was a new woman, my former mommy. Next day she was participating in movies, meals… so, it seems like the perfect fit for now…I so appreciate all your help with getting her settled. We would have never found the place without you.”
—Carol C., Healdsburg
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“Thanks for noticing that mom should have a hospital bed and for visiting and bringing flowers.  You are a top notch professional and a caring person.”
—Ross G., Santa Rosa
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"Your knowledge and feel for what I needed for my mother was right on.  You were such a help to me when I felt like I was in shell shock-your guidance was most valuable.  You took charge and made a most stressful time for me much less stressful...Your service is so needed for those of us who just have no idea where to start."
—Sandi, Visalia
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"We really want to thank you for ALL the wonderful support and information you've given us the past year.  We'll call you if we run into any problems.  You've been GREAT to work with!"
—Adam & Lois, Santa Rosa
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“Eloise is great!  Easy to work with, very professional yet comfortable to interact with.  Smart.  Flexible.  Really came through when we needed paperwork quickly.”
—Geriatric Care Manager
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“I think this is a great service.  When we were in L.A., we were given the name of a placement agency that just generated a printout of all the homes in an area.  It was totally useless to us.  Eloise was very knowledgeable and listened to what we wanted for my mother-in-law and came up with the best solutions.”
—Elinor B., Santa Rosa

 

“Your guidance and support has been God sent as my sister and I try to figure out the best possible options for mom. Being in California, I felt helpless as to finding resources for her in Louisville, Kentucky. With your research, knowledge, expertise and counseling we were able to make an informed decision as to what serves her best. We are ALL forever grateful!”
—Buffie  & Janet H., Sebastopol, CA
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“This is such a difficult time for me with so many emotions and doubts.  I want to thank you for your kind support and listening.”
—Anne W., Santa Rosa
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“My Mom is really doing great in her new home. The first few months saw a few ups and downs as she adjusted to the surroundings… It is clear that she is doing much better with the care she is now receiving.”
—Doug S., Guerneville
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“This is such a difficult time for me with so many emotions and doubts.  I want to thank you for your kind support and listening.”   
—Anne W., Santa Rosa
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“It is with heartfelt gratitude to know your continuous support and trust.  You, being an advocate to the elders in finding a place for them to call ‘home’ for the remaining years,  is such a commitment to be proud of.”   
—Gina S. , (RCFE owner/administrator)
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“I thank you so much for your hard work and for not giving up on me.  In the end, I think we arrived at the best possible solution for my husband.  He is now participating in activities, taking walks and doing calisthenics.  I think he is in good hands.”
—Lillie H., Santa Rosa
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“I couldn’t be happier with the service I received from Eloise, as well as the facility she placed my mother in.  I feel so fortunate to have met her and worked with her.”    
—Helene S., Sebastopol
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“I didn’t have a clue where to start looking for housing for my mother when the need came. There were so many questions I had that were all handled by Eloise. She informed me of the many options and resources that were available. Thank you!!! You made a big and positive difference in our lives.”
—Robert P., Santa Rosa
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“Thank you soooo much, Eloise! This info you’ve accumulated is extremely valuable. I will make contact with each of your recommended people or resources. Information is power, and the desire to be informed and in control of whatever I can control is paramount now as I approach these huge decisions.”
—Bob G., San Francisco
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“Dear Eloise, I wanted to follow up with you about the visits. First, thank you for your guidance and generosity. This is a difficult journey for me. It was good to see what is out there and how far my resources will go… I have much respect and admiration for the invaluable service that you provide in our community.”
—Sue S., Santa Rosa
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“Excellent coordination of planning for visits to available facilities and very time saving interview arrangements…all aspects of procedures followed were exceptionally well thought out.”
—Jon M., San Rafael
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“The knowledge, style and talent that Eloise demonstrated for working with our family was top notch. You took my very complicated placement challenges and worked with me very productively and sensitively.”
—Dianne S., Santa Rosa
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“Most of us have no idea of what is involved in placing a loved one in an assisted living facility. I just want to thank you, Eloise, from the bottom of my heart for your assistance during this trying time. All assistance was not only satisfactory, it was an education!”
—Ed S., Sonoma
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“You called frequently and stayed in close contact with (the client) and me throughout the placement process, which is uncommon. You showed a high level of care and concern for her welfare, and made sure the Physician’s Report was completed.”
—Carol F. (RCFE owner/administrator)